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Click Proceed to start the actual process of replacing the current failing system state with a healthy system state from the backup:.

If possible, take notes and photos of the actions you undertake during troubleshooting. If you will be contacting Acronis directly for assistance, step-by-step pictures would help to resolve the issue quicker. Click on the Log tab, then click on the plus sign to see the log of the failed operation. To facilitate further issue investigation and troubleshooting, save the recovery log and a system report:. When the report generating finishes, click "Save as" and browse to the same folder where the recovery log was saved previously.

Take the system disk out of the computer box, connect it to another computer and run diagnostic checks against it:. It is the quickest way to identify a disk hardware failure. If no issues were found with the disk, contact Acronis Customer Central for further help with system recovery as explained here.

Right-click on the disk title, e. Do not click on the disk partitions on that screen. Look at the value of "Partition scheme" parameter. If you are unsure about how to do that, follow instructions here.

If you are unsure about how to do that, follow instructions here , but choosing the opposite values from indicated there e. In such case you need to pick the one that matches the boot mode of the internal disk where the restored Windows will run. Then reattempt the restoration. Click Cancel button to exit recovery wizard window, click on the Tools tab and use "Add new disk" wizard to quickly clear disk contents. Be careful when selecting the disk for "adding" as the tool completely deletes everything on the selected disk and that action cannot be undone.

Make sure that the disk, storing the backup is not formatted in ExFAT format. If you do not see the original disk in the list or it appears as two separate disks, it may be set to run in RAID mode, unsupported by the standard bootable media Linux-based.

In such case you need to get to a second computer and create a special WinPE-based bootable media there, with drivers for the RAID controller. After the recovery is completed, installed programs and the system may seem to behave unusually slow, requesting reboots etc.

These are required to complete the missed maintenance tasks, such as downloading and installing updates and running regular checkups. If that happens, just let the required operations complete and after one or several reboots the system should be back to normal.

Click "Resolve problem" button under Account tab, select "I have changed hardware Click here for more information. If the system disk failed and you had to replace it with a new one, installed software and Windows may or may not ask for their licenses reactivation after the recovery.

It they do, that is due to a significant hardware change detected and cannot be and should not be prevented or avoided by Acronis software. Contact the respective third-party software vendors or Microsoft for help with license reactivation. Power off the computer, physically disconnect the power cord if it is a desktop , open the case and unplug the system disk. If this does not help - keep disconnecting other devices all USB devices, SD cards, network cable etc one-by-one until you find the culprit.

The failing device then may need repair or replacement. If you do not have one yet, click Sign Up to create it. Owners of subscription and PPI licenses also get support by phone for technical issues. Providing us recovery log, system report, step-by-step screen photos and the list of the undertaken steps would allow for quicker issue resolution.

Skip to main content. Last update: Introduction This article instructs how to use Acronis True Image to recover Windows from a boot failure. Pre-requisites 1. A previously created backup. Solution Insert Acronis Bootable Media Reboot the computer If at this point the computer boots into Acronis Bootable Media environment, then click here to skip to the part of configuring the recovery task. On Windows 8 or Windows 10 machine, if Secure Boot is enabled then bootable media may fail to load or may be absent in the list of boot devices.

Disable Secure Boot temporarily to perform recovery. Use either of these three methods to browse to the backup location: 1 expand "Computers Near Me" section on the left panel and browse to the folder with the backup 2 click in the "File name" field and type two backward slashes, followed by the NAS' name or IP-address, followed by another backward slash, e. After you type the last backward slash, wait for the program to connect to the NAS, enter credentials if asked, and browse to the folder with the backup 3 NAS may or may not be discovered automatically as a "NAS" device, depending on the NAS make, its settings and router configuration.

If you are restoring from Acronis Cloud, click "Acronis Cloud", enter your Acronis account credentials and click Sign in: Click on the backup name, then click OK: If the backup is encrypted for extra protection, type in the encryption password and click OK: Click Next:.

Days when at least one backup version was created will be marked in green: Click on the latest day marked in green: Click on the backup creation time on the right side. If there are several items in the list, choose the latest: Click Next:.

Click on the disk where the system currently resides, but fails to boot, and click Next: Click OK to confirm that everything on the selected disk will be deleted and replaced with the previous state of the system disk from the backup:. If it was not possible to change recovery mode from partitions mode to disks, there are two possible outcomes: 1 the "Next" button is not grayed out: When recovering to the original disk with unchanged internal disks order and partition structure, the program will be able to map partitions from the backup to existing partitions on the original disk automatically.

The "Next" button is grayed out, when either internal disks order or partition structure has changed and the software was unable to automatically find the original partition: Click "New location": Locate the original disk on the list and click on its first partition: Click Accept: Click Next to move the second partition's settings: Click New location, this time to set the destination for the second partition: Select the second partition under the system disk: Click Accept: Click Next:.

Click on "Properties": Look at the value of "Partition scheme" parameter. Acronis True Image: how to restore the system to the original disk from within running Windows. You can also post questions on our discussion boards. Follow the instructions at the Technical Support Site to get prompt support by phone, chat or e-mail. It seems that our new website is incompatible with your current browser's version.

To view our complete website, simply update your browser now or continue anyway. Disk Director. Datasheet User guide The most feature-rich toolkit for managing your data and hard drives.

How to buy. Try now. Get the most from your system with a comprehensive disk management solution. Maximize performance. Ensure your system is optimized with better disk and volume management. Create, resize, move, clone, split, format and merge volumes — all in one solution. Configure hard drives. Managing hard drives and partitions is made easy, allowing you to do more in less time.

Format, label and activate partitions in one simple step. Manage data with ease. Simplify the most complex operations on your disks and partitions through an easy-to-use management portal, allowing you to get the most from your system. Webinar on-demand. Webinar on demand. Key features. Manipulate Manage your data, whether you are splitting, resizing, converting or merging volumes. Create, convert and copy files and volumes as needed. Partition Create partitions quickly and easily. One step formats, labels and activates partitions, reducing the time spent and your risk of errors and data loss.

Clone Migrate everything on one disk — from the OS to apps to system preferences — to a replacement disk in mere minutes. Cloning an exact replica avoids headaches, mistakes and lost hours. Recover Recover volumes that were accidentally deleted, damaged by hardware failure, or affected by a malware attack — all through a single, easy-to-use solution.

Format Make complex operations easily and efficiently through an intuitive management portal. Install Boost your processing power by splitting an existing volume into two and installing an operating system on the second one to create another processing volume. Convert Adapt your system to meet new and changing requirements in mere moments. Converting disks from basic to dynamic, or vice versa, is fast and easy. Span Maximize the use of your disk space by creating a single, logical volume from the unallocated space across multiple physical disks.

Supports up to 32 disks. Access Benefit from the direct byte access and editing capabilities of the Acronis Disk Editor when modifying your disk. Includes support for the Windows 10 Preinstallation Environment. Manage Browse detailed information about all hard disks, partitions, and files systems, hide or make visible any partition type, and preview changes before applying them. Optimize Get the most out of your system by examining and automatically optimizing the use of hard disk space. What's new.

Acronis Disk Director.